Privacy

 

cu+ up cotton (“we”, “us” or “our”) respects your privacy and is committed to treating any information that we obtain about you with as much care as possible and in a manner that is compliant with all applicable data protection legislation, subject to provisions of provincial and federal law. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personal information is not actively shared. In particular, we do not re-distribute or sell personal information collected on our web servers.

The personal data we collect:

We collect personal data from you through the site when you:

  • access and use our website (including the use of cookies - see below for more information)

  • subscribe to our mailing list

  • purchase a product from us

  • request technical support or other client care support

  • participate in polls, surveys or questionnaires

  • contact us (whether in writing, by email, by telephone or otherwise)

  • post content on our social media pages or otherwise interact with us

The personal data we process may include (if and as applicable):

  • information obtained through the use of cookies when you use the site

  • your name, email address, mailing address, billing address, telephone number and other information provided by you

  • information related to your purchase history

  • payment (such as credit card) information you use to pay for purchases is processed only to the extent, and for the duration, necessary to enable our third party processors (PayPal and Stripe) to process the relevant payment. No such payment information is retained or stored by us

The purposes for which we process your personal data:

  • personalizing content on the website

  • sending you promotional and marketing materials, notifications, updates and exclusive news

  • providing you access to our products and services and fulfilling product orders

  • internal uses to improve our services and customer experience

  • responding to correspondence from you including inquiries, comments, complaints, and technical problems

  • administering any polls, services, questionnaires, contests, or special events which you may have subscribed for

  • recording your purchase history

  • market research and demographic studies

  • carrying out our business activities in circumstances where you ought reasonably to have an expectation that we will process your date for a particular purpose

cu+ up cotton servers collect the following analytics: 

  • Internet Protocol (IP) address of computer being used 

  • web pages requested 

  • referring web page 

  • browser used 

  • date and time

cu+ up cotton does not associate this data to individual user identities.

Cookies
This site may use "cookies" in order to deliver web content specific to individual users' interests or to keep track of online purchasing transactions. Sensitive personal information is not stored within cookies.

Webforms
cu+ up cotton uses forms on this site. These forms require users to give contact information:

  • first and last name

  • email address

Contact information from the registration form is used only to send material relating to the purpose for which it was collected and will not be sold to another party.

Other collected information:

  • browser-IP-address information and anonymous-browser history to report information about site accesses and for profiling purposes. This information is used to improve Web presentation and utilization. IP address information may also be used for troubleshooting purposes

Distribution of collected information:

  • cu+ up cotton will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law

  • We will not distribute or sell personal information to third-party organizations

Privacy Policy Revisions:

This Privacy Policy was last revised on November 10, 2019. We may change this Privacy Policy at any time and for any reason. We encourage you to review this Privacy Policy each time you visit the web site.

If we make a significant change to our Privacy Policy, we will post a notice on the homepage of our web site for a period of time after the change is made. 

Responsibility for External Sites:

This website may contain links to other web sites. Some of those web sites may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of web sites operated by others.

We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site's privacy practices and make your own conclusions regarding the adequacy of these practices.

How to contact us

If you seek clarification on the Privacy Policy, please contact genelle@cutupcotton.com